After you become a member of our site, you can shop as you wish. To become a member, just click on the “new member” button on our home page. Our membership is free. After filling out the membership form, you can start shopping by clicking the add the products you like to the cart button.
After selecting the products you want, click the "Complete Shopping" button and you will come to the "Order Delivery Information" screen.
After filling in the delivery and billing address information, you can choose your shipping preference at the bottom of the page.
Enter your credit card information correctly on the Payment screen by clicking the "Continue" button.
If you are going to make installments, you must choose one of the installment options that will be shown to you at the bottom of the page after you enter your card information.
If you are not going to pay with a credit card, click the "Money Transfer/EFT" button next to this option and select one of the banks offered to you on the screen that opens and note the account number.
After completing the credit card or bank transfer information, click on the” Continue " button and go to the order confirmation screen.
Just click the “Confirm Order” button at the top right of the screen and confirm the operation.
On the new page that opens, you will be given an order number by the system.
After logging in as a member, you can easily access information about your order from the "Order Tracking" tab on the upper right corner of our homepage.
In order for the orders to be sent to your address in a timely and complete, you must ensure that your delivery and billing address is correct. Be careful to write down your delivery address correctly and completely. Orders whose delivery address is specified as cargo branch will not be shipped out.
Please enter your phone information completely to inform you easily during the membership or order phase.
Billing address information cannot be changed after invoicing. Therefore, do not confirm your order without making sure that your billing information is correct.
If the buyer cannot be found at the address, the cargo company requests a refund to us.
When you faced with such a situation, please contact us via the e-mail addresses on our site or our call center at 0850 205 20 95. Our software department will try to solve the problem as soon as possible.
After your order is confirmed, the system will notify you of a 5-digit order number. If you have not been notified of this number, check if you have an existing order from the "My Account" / "My Orders" tab on our home page.
If you cannot reach your order, we recommend that you check whether your credit card has been charged; because the system may not be able to create your order sometimes due to short-term connection problems with banks. In such a case, please inform us via e-mail. Your transactions will be checked by our finance department and the payment will be returned to your credit card.
You can take advantage of the secure payment option on our website for all your online or current purchases from Sağlam Metal.
By clicking the Online Collection button under the Online Services option, you can enter your information on the screen that will appear and pay by wire transfer or credit card.
Saglammetal.com uses the latest technologies and the best service providers for the security of your information. The information provided while making payment transactions is protected by the SSL security system. Your credit card information is not stored in any way our system.
Your customer information is protected from the third parties access. For this purpose, it is acted within the 128-bit SSL security area during membership transactions. This is a practically unbreakable encryption, an international standard.
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