Help Sections

How can I change the product in my order?

If the products in your order are still in the supply stage, you can change the products in your order online.
Since your payment transactions are completed at the time of order creation, the price of the new product you choose in the product exchange process must be the same or lower than the price of the product in your order. It cannot be exchanged for a higher amount of product.

To change the product in your order, you can cancel the order by entering your "Order Details" page.

I want to add a new product to my order.

Payment processes are completed at the stage of creating your order and reach us as the final order. For this reason, new products cannot be added to your current order. If you wish, you can also order from our website.

I want to change the cargo option.

The shipping option you choose at the stage of creating your order cannot be changed after the order is placed.

How can I change the delivery address of my order?

The delivery address you specify in the order form can only be changed while your product is still in the procurement process.

After your product has been shipped, the delivery address cannot be changed.

To change the delivery address in your order, you can perform your transaction by entering your "Order Details" page.

I'd like to change my shipping address.

The delivery address you specify in the order form can only be changed while your product is still in the procurement process. After your product has been shipped, the delivery address cannot be changed.

How can I change the billing address on my order?

The invoice name and address you specified during the order creation process cannot be changed. For this reason, you should check your billing address on the pages shown to you during the process of confirming your order and confirm your order in this way.

I'd like to change my billing address.

The billing address you specify in the order form can only be changed while your product is still in the procurement process. After your product has been shipped, the invoice delivery address cannot be changed.

To change the Invoice delivery address in your order, you can enter your "Order Detail" page and complete your transaction.